Balcony Replacement
Sinking fund for replacement of the individual balconies.
Bench Replacement
Sinking fund for replacement of the communal benches.
Bike Store Replacement
Sinking fund for replacement of the communal bike store.
Bin Store Replacement
Sinking fund for replacement of the communal bin store.
Buildings Insurance
Payable by all shared owners and leaseholders to cover the insurance for the building they own or part own. A copy of the insurance policy is available on request.
Carpet Replacement
Sinking fund for replacement of the communal carpet.
CCTV Maintenance
The cost of repairing and accessing the CCTV system.
CCTV Replacement
Sinking fund for replacement of the CCTV system.
Cladding/Gutter/Roof Replacement
Sinking fund for replacement of the cladding, guttering and roof of the property.
Communal Cleaning
Costs of the communal cleaning services such as vacuuming and cleaning of communal flooring, cleaning of communal surfaces and communal window cleaning.
Communal Repairs
The day-to-day repairs and maintenance work we carry out to the shared parts of your building. Although we carry out repairs with our own work force, there are instances where we appoint specialist contractors to carry out the work.
Concierge Service
The cost of the Reception service provided at Miners Court.
Council Tax
Annual Council Tax bill for a particular property.
Courtyard Replacement
Sinking fund for replacement of the courtyard.
Cyclical Maintenance
Sinking fund to cover the semi-regular (usually 5 yearly) works carried out to a block such as pressure washing and repainting.
Digital Inclusion
Sinking fund for the provision of IT equipment for communal access to the Internet.
Door Entry Maintenance
Repairs to the door entry system on a block, including handsets with individual properties.
Door Entry Replacement
Sinking fund for replacement of the door entry system.
Electricity
Cost of the electricity usage for a particular block or estate. Based on invoices we receive from the lowest contract we are able to obtain.
Environmental Maintenance
Covers, for example, pothole repair, graffiti clearance, removal of fly tipping, tree surgery and those other varied estate maintenance costs that are for communal areas.
External Cleaning
Sinking fund to cover the semi-regular (usually 5 yearly) works carried out to a block such as pressure washing.
External Cyclical Maintenance
Sinking fund to cover the semi-regular (usually 5 yearly) works carried out to a block such as pressure washing and repainting.
External Maintenance
Cost of the external responsive repairs carried out to a block or estate each year.
External Painting
Sinking fund to cover the semi-regular (usually 5 yearly) repainting works carried out to a block.
Facilities Management
The staffing costs incurred in the provision of this service.
Facilities Management Assistants complete and document weekly and monthly tests and checks for fire safety, water safety (legionella), and lifts. They inspect internal and external communal areas to ensure these areas are maintained in line with our estate standards, raising repairs and liaising with colleagues where there are repairs or other issues identified. They also engage with customers to ensure they feel safe and supported within their homes and communities.
Fence Maintenance
Cost of communal fence maintenance carried out on a particular estate each year.
Fence Replacement
Sinking fund for replacement of the communal fencing.
Fencing and Road Replacement
Sinking fund for replacement of the communal fencing and roads.
Fire Safety
Annual servicing and maintenance costs carried out to a block or estate each year for fire safety equipment.
Fire System Replacement
Sinking fund for replacement of the fire safety equipment.
Flooring Replacement
Sinking fund for replacement of the communal flooring.
Furniture and Fittings Replacement
Sinking fund for replacement of the furniture and fittings.
Furniture Replacement
Sinking fund for replacement of the furniture.
Gas
Cost of the gas usage for a particular block/property. This is based on the invoices we receive.
Gate Replacement
Sinking fund for replacement of the communal gates.
Grit Bin Replacement
Sinking fund for replacement of the communal grit bin.
Ground Rent
A fee paid by a leaseholder to the freeholder of a property. A legal requirement and amount specified in the lease.
Ground Source Heat Pump Replacement
Sinking fund for replacement of the communal ground source network.
Grounds Maintenance
Cost of the grounds maintenance works carried out to a specific area each year. The grounds maintenance maps are available on the Coastline website and show which roads and estates are included in each group. They also detail the work to be carried out, such as grass cutting, hedge trimming and weed spraying of hardstanding.
HM Phone System
Specific to the Homeless Service properties. This is the annual cost of the pre-programmed telephones installed in these properties.
Ineligible Electricity
Cost of the personal electricity usage for residents of a particular block. Based on invoices we receive from the lowest contract we are able to obtain.
Ineligible Gas
Cost of the personal gas usage for residents of a particular block. Based on invoices we receive from the lowest contract we are able to obtain.
Ineligible Private Sewerage
Cost for customers attached to the sewerage plants that Coastline owns and maintains. These customers only pay SWW for their water usage as they pay the sewerage element to Coastline.
Ineligible TV Licence
TV licences for communal areas
Ineligible Water
Cost of the personal water and sewerage usage for residents of a particular block. Based on invoices we receive from the lowest contract we are able to obtain.
Ineligible Water & Sewerage
Cost of the personal water and sewerage usage for residents of a particular block. Based on invoices we receive from the lowest contract we are able to obtain.
Intensive Housing Management
The staffing costs incurred in the provision of this service.
Intensive Housing Management (Night)
Cost of providing Homeless Service staff on call at night.
Internal Painting
Sinking fund for the cyclical (usually 5 yearly) re-painting of internal communal areas.
Kitchen Replacement
Sinking fund for the eventual replacement of the communal kitchen.
Laundry
Costs of the provision and maintenance of communal laundry services. Includes hire of the machine as well as any repair costs.
Laundry Replacement
Sinking fund for the eventual replacement of the communal laundry equipment.
Lift Maintenance
Cost of the annual servicing and maintenance of communal lifts, including stair lifts. This also includes the lift phone line costs.
Lift Replacement
Sinking fund for replacement of the communal lift.
Maintenance Fee
Annual fee charged by the Management Company of a particular estate. This is similar to a service charge but is not controlled by Coastline; we do not set the charges.
Management Company
Annual fee charged by the Management Company of a particular estate. This is similar to a service charge but is not controlled by Coastline; we do not set the charges.
Management Company (Building)
Annual fee charged by the Management Company of a particular building. This is similar to a service charge but is not controlled by Coastline; we do not set the charges.
Night Security
Cost of the Night Security service provided to Miners Court and supported accommodation.
Out of Hours Service
Cost of providing the Coastline callout service.
Outdoor Furniture Replacement
Sinking fund for replacement of the outdoor furniture.
Parking and Path Replacement
Sinking fund for the eventual replacement of the communal paving and parking areas.
Parking and Road Replacement
Sinking fund for the eventual replacement of the communal parking areas and roads.
Parking Area Replacement
Sinking fund for the eventual replacement of the communal parking areas.
Path and Road Replacement
Sinking fund for the eventual replacement of the communal paving and roads.
Path Replacement
Sinking fund for the eventual replacement of the communal paving.
Patio Replacement
Sinking fund for the eventual replacement of the communal patio.
Play Equipment Maintenance
Servicing and maintenance costs for the play areas that Coastline is responsible for.
Play Equipment Replacement
Sinking fund for the eventual replacement of the communal play equipment.
Property Communications Appliance
The cost of the OK Each Day service.
Railings Replacement
Annual cost of maintenance of railings on an estate.
Road Replacement
Sinking fund for the eventual replacement of the communal roads.
Roller Door Replacement
Sinking fund for replacement of the communal roller door.
Roof Maintenance
Annual cost of maintenance of the roof of a block of flats.
Roof Replacement
Sinking fund for the eventual replacement of the roof of a block of flats.
Sewerage Plant Replacement
Sinking fund for the eventual replacement of the sewerage plant.
Solitare Phone
Specific to the Homeless Service properties. This is the annual cost of the pre-programmed telephones installed in these properties.
Sprinkler System Replacement
Sinking fund for the eventual replacement of the sprinkler system.
Street Lighting Electricity
Electricity costs for street lighting.
Street Lighting Maintenance
Maintenance costs for street lighting.
Street Lighting Replacement
Sinking fund for the eventual replacement of the streetlights on an estate.
Through Floor Lift Maintenance
Annual servicing and maintenance costs for Coastline-owned through floor lifts in individual customer’s properties.
TV Aerial Maintenance
TV aerial maintenance costs for individual blocks/estates.
TV Aerial Replacement
Sinking fund for replacement of the communal TV aerial.
Wall Maintenance
Cost of the responsive repairs carried out to an estate wall each year.
Wall Repainting
Sinking fund to cover the semi-regular (usually 5 yearly) repainting works carried out to a wall.
Water
Cost of the water and sewerage usage for a particular block/property. This is based on the invoices we receive from South West Water.
Water & Sewerage
Cost of the water and sewerage usage for a particular block/property. This is based on the invoices we receive from South West Water.
Water Safety
Annual water safety (Legionella) testing costs.
Wheelie Bin Replacement
Sinking fund for replacement of the communal wheelie bins.
Window Replacement
Sinking fund for replacement of the communal windows.
