General repairs
Report these using My Coastline, the online service for Coastline Housing customers. In most cases you can book the appointment slot too.
Emergency repairs
These include smoke/carbon monoxide alarms, and must be reported by phone. Lines are open 24 hours a day, seven days a week on 01209 200200. If you think there may be a gas leak, first get everyone out of your home, then call the National Gas Emergency Helpline on 0800 111 999. When you have done this, call Coastline on 01209 200200.